PRIVACY POLICY

§ 1 General

Your personal data (e.g. title, name, address, e-mail address, telephone number) will only be processed by us in accordance with the provisions of German data protection law and the data protection law of the European Union (EU). In addition to the processing purposes, legal bases, recipients and storage periods, the following provisions also inform you about your rights and the controller responsible for your data processing. This privacy policy only applies to our websites. If you are redirected to other sites via links on our pages, please inform yourself there about the respective handling of your data.

§ 2 Establishing contact

(1) Purpose of processing

We process the personal data you provide to us by e-mail, contact form, etc. to answer and process your inquiries. You are not obliged to provide us with your personal data. However, we cannot reply to you by e-mail without your e-mail address.

(2) Legal bases

a) If you have given us your express consent to process your data, Art. 6 (1a) GDPR is the legal basis for this processing.

b) If we process your data to carry out pre-contractual measures, Art. 6 (1b) GDPR is the legal basis.

c) In all other cases (in particular when using a contact form), Art. 6 (1f) GDPR is the legal basis.

RIGHT TO OBJECT: You have the right to object, on grounds relating to your particular situation, at any time to data processing which is based on Art. 6 (1f) GDPR and which is not for direct marketing purposes.

In the case of direct advertising, however, you can object to the processing at any time without giving reasons.

(3) Legitimate interest

Our legitimate interest in processing is to communicate with you quickly and to respond to your inquiries in a cost-effective manner. If you provide us with your address, we reserve the right to use it for direct mail. You can protect your interest in data protection by passing on data sparingly (e.g. using a pseudonym).

(4) Categories of recipients

Hosting provider, mailing service provider for direct advertising

(5) Storage period

Your data will be deleted when it can be inferred from the circumstances that your request or the matter in question has been conclusively clarified.

However, if a contract is concluded, we will retain the data required under commercial and tax law for the periods specified by law, i.e. regularly ten years (see Section 257 HGB, Section 147 AO).

(6) Right of withdrawal

In the case of processing based on your consent, you have the right to withdraw your consent at any time.

§ 3 Web analysis with Google Analytics

(1) Purpose of processing

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

(2) Legal basis

The legal basis for this processing is Art. 6 (1a) GDPR.

(3) Categories of recipients

Google and its partner companies.

(4) Transfer to a third country

Google Ireland Limited is a company affiliated with Google LLC. Google LLC is based in the USA (1600 Amphitheatre Parkway, Mountain View, CA 94043).

(5) Storage period

Unlimited

(7) RIGHT TO OBJECT

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: optout

You can also prevent the collection of data by setting an opt-out cookie. If you would like to prevent the future collection of your data when you visit this website, please click here:
Deactivate Google Analytics

§ 4 Web analysis

1. mouseflow

This website uses Mouseflow, a web analysis tool from Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, to record randomly selected individual visits (only with anonymized IP addresses). This creates a log of mouse movements, mouse clicks and keyboard interaction, with the intention of randomly reproducing individual visits to this website as so-called session replays and evaluating them in the form of so-called heat maps and deriving potential improvements for this website. The data collected by Mouseflow is not personal and is not passed on to third parties. The data collected is stored and processed within the EU. If you do not wish your data to be collected by Mouseflow, you can object to this on all websites that use Mouseflow by clicking on the following link: mouseflow.de/opt-out/

2nd WP Statistics

This website uses the WordPress analysis plugin WP Statistics. The provider of this plugin is wp-statistics.com. The tool is used to create simple website statistics. The data collected by WP Statistics for this purpose is stored completely anonymously on this web server. No user profiles are created and no cookies are set. It is therefore not possible to personally identify a visitor, even retrospectively.

3. google tag manager

This website uses Google Tag Manager. Google Tag Manager (Google Ireland Limited Gordon House, Barrow Street Dublin 4, Ireland) is a solution that allows marketers to manage website tags via an interface. The Tag Manager tool itself (which implements the tags) is a cookie-free domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager.

4. social media

We maintain online presences within social networks and platforms in order to communicate with customers, interested parties and users there and to inform them about our services.
For a detailed description of the respective processing and the possibilities of objection (opt-out), we refer to the following linked information from the providers:

Facebook/Instagram (Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland), Facebook pages on the basis of an agreement on joint processing of personal data - Privacy Policy: https://www.facebook.com/privacy/policy/version/20220104/ Opt-out: Facebook Pixel Opt-Out

Google/YouTube (Google Ireland Limited Gordon House, Barrow Street Dublin 4, Ireland) - Privacy Policy: https://www.youtube.com/intl/ALL_de/howyoutubeworks/our-commitments/protecting-user-data/#privacy-guidelines

LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland) - Privacy Policy: https://de.linkedin.com/legal/privacy-policy

Xing (XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany) - Privacy Policy/ Opt-Out: https://privacy.xing.com/de/datenschutzerklaerung.

4.1 LinkedIn Insight Tag

Our website uses the LinkedIn Insight Tag for conversion tracking and retargeting measures of the LinkedIn Corporation.

With the help of the Insight Tag, visitors to the website can be shown personalized advertisements and reports on the performance of the advertisements can be created.

You can find more information on data collection and data use by LinkedIn in LinkedIn Corporation's privacy policy at https://www.linkedin.com/legal/privacy-policy. You can object to the collection of data at any time at https://www.linkedin.com/psettings/enhanced-advertising.

4.2 Facebook Pixel

Our website uses the Facebook Pixel for conversion tracking and retargeting measures of Facebook Inc. With the help of the Facebook Pixel, pseudonymized data about the use of the website is collected, which is used for personalized advertisements and reports on the performance of the advertisements.

You can find further information on data collection and data use by Facebook in the Facebook Inc. privacy policy at https://de-de.facebook.com/privacy/explanation. You can object to the collection of data at any time at https://de-de.facebook.com/help/769828729705201/.

5. matomo

This website uses Matomo(https://matomo.org/ by InnoCraft, 7 Waterloo Quay PO625, 6140 Wellington, New Zealand) an open source solution to collect anonymous usage data for this website.

Matomo is hosted by Troi itself as an on-premise solution. No data is transferred to third parties. All data remains in the EU.

Data processing is based on the principle of legitimate interest.

This means that processing the data helps us to find out what works on our website and what does not. For example, we use it to find out what content is relevant for users and how we can improve the structure of the website. This helps us to constantly optimize our website and ensure a good user experience. Without this data, we would not be able to offer this service.

Matomo processes the following data:

Anonymized IP addresses by removing the last 2 bytes (i.e. 198.51.0.0 instead of 198.51.100.54)

Pseudo-anonymized location (based on the anonymized IP address)

Date and time

Title of the page accessed

URL of the requested page

URL of the previous page (if this is permitted)

Screen resolution

Local time

Files that have been clicked and downloaded

External links

Duration of the page layout

Country, region, city (with low accuracy due to IP address)

Main language of the browser

User agent of the browser

Interactions with forms (but not their content)

Server logs

When you use this website, the website host(Troi GmbH) records your visit. This log contains your IP address, which indirectly identifies you via your internet provider. The recording of this data is required by law and is necessary for security purposes. There is no option to opt out, but the data will never be used for other purposes.

You can object to data collection at any time by activating DoNotTrack in your browser.

6. collection and processing of http log data

When you visit our website and each time you access a file, our web server collects log information about these processes (e.g. browser type, date and time of access). This is not personal data. It is therefore not possible for us to assign the collected data to a specific natural person. All of this information is evaluated by us exclusively for statistical purposes. It is not passed on to third parties. We do not link this data with other data. The data is also regularly deleted after statistical evaluation.

7. server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

' Browser type and browser version

' Operating system used
' Referrer URL
' Host name of the accessing computer

' Time of the server request

This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

8. reCAPTCHA

This site uses the reCAPTCHA service of Google Inc., represented in the EU by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. This protects website forms from spam software and bot messages. Information on data protection at Google: https://policies.google.com/privacy

9. google fonts

This website uses Google Fonts. These are provided by Google Inc., represented in the EU by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Information on data protection at Google: https://policies.google.com/privacy

§ 5 Information about cookies

(1) Purpose of processing

Technically necessary cookies are used on this website. These are small text files that are not permanently stored in or by your Internet browser on your computer system and are only used for the functionality of the website.

Other cookies remain permanent and recognize your browser the next time you visit to increase the user-friendliness of the website.

(2) Legal bases

The legal basis for this processing is Art. 6 (1) f) GDPR.

(3) Legitimate interest

Our legitimate interest is the functionality and user-friendliness of our website. The user data collected by technically necessary cookies and the long-term cookies described here are not used to create user profiles. This safeguards your interest in data protection.

(4) Storage period

The technically necessary cookies are usually deleted when the browser is closed. Permanently stored cookies have a lifespan that varies from a few minutes to several years.

(5) RIGHT TO OBJECT

If you do not wish these cookies to be stored, please deactivate the acceptance of these cookies in your Internet browser. However, this may limit the functionality of our website. You can also delete permanently stored cookies at any time via your browser.

§ 6 Newsletter

(1) Purpose of processing

If you register for the newsletter, your e-mail address will be used for advertising purposes, i.e. in the newsletter we will inform you in particular about products from our range. For statistical purposes, we can evaluate which links in the newsletter are clicked. You have expressly given the following consent separately or, if applicable, in the course of the ordering process: Your consent to the sending of our newsletter can be revoked at any time. To do so, please send an email to[marketing@troi.de] or to the contact details provided in the legal notice. The legality of the data processing carried out on the basis of the consent until the revocation remains unaffected by the revocation.

(2) Legal basis

The legal basis for this processing is Art. 6 para. 1 a) GDPR.

(3) Categories of recipients

The newsletter is sent via Hubspot (Ground Floor, Two Dockland Central Guild Street, Dublin 1, Ireland).

(4) Storage period

Your e-mail address will only be stored for the newsletter mailing for the duration of the desired registration.

(5) Right of withdrawal

You can revoke your consent at any time with effect for the future. If you no longer wish to receive the newsletter, you can unsubscribe as follows: Via an unsubscribe link in the newsletter

§ 7 Your rights as a data subject

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis us as the controller:

Right to information

You can request information about your personal data processed by us in accordance with Art. 15 GDPR.

Right to rectification

If the information concerning you is not (or no longer) correct, you can request a correction in accordance with Art. 16 GDPR. If your data is incomplete, you can request that it be completed.

Right to erasure

You can request the deletion of your personal data under the conditions of Art. 17 GDPR.

Right to restriction of processing

Within the framework of the provisions of Art. 18 GDPR, you have the right to request that the processing of data concerning you be restricted.

Right to data portability

In accordance with Art. 20 GDPR, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller.

Right to revoke the declaration of consent under data protection law

In accordance with Art. 7 (3) GDPR, you have the right to withdraw your declaration of consent under data protection law at any time. This does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.

Right to lodge a complaint with a supervisory authority

If you believe that the processing of personal data concerning you infringes the GDPR, you have the right to lodge a complaint with a supervisory authority (in particular in the Member State of your habitual residence, place of work or place of the alleged infringement) in accordance with Art. 77 GDPR.

Please also note your right to object in accordance with Art. 21 GDPR:

a) General: justified objection required

If the processing of personal data concerning you takes place

- to protect our overriding legitimate interest (legal basis pursuant to Art. 6 para. 1 f) GDPR) or

- in the public interest (legal basis pursuant to Art. 6 (1) (e) GDPR),

you have the right to object to the processing at any time for reasons arising from your particular situation; this also applies to profiling based on the provisions of the GDPR.

In the event of an objection, we will no longer process the personal data concerning you unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

b) Special case of direct marketing: simple objection is sufficient

If the personal data concerning you is processed for direct marketing purposes, you have the right to object to this processing at any time and without stating reasons; this also applies to profiling insofar as it is associated with such direct marketing.

If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

Responsible for data processing:
Troi GmbH
Gabrielenstraße 9
80636 Munich
Phone: +49 (0) 89 30 90 51 95 - 200
Email: datenschutz@troi.de

Contact details of our data protection officer:
IITR Datenschutz GmbH
Dr. Sebastian Kraska
Marienplatz 2
80331 Munich
Phone: +49 (089) 18917360
Email: email@iitr.de

This privacy policy was created and is updated with the technology of janolaw AG.

You can find our information obligations at: https://www.troi.de/informationspflichten/